Want to know what our customers are saying?
Jan Clark, Executive Care Manager, Maurice Zeffert Home Inc, Perth WA, July 2010
After attending a personalised presentation of the Leecareplus program in 2006, my colleague and I chose Leecareplus as a far superior system for the organisation’s clinical needs in comparison to other computer assessment/care plan programs we had researched. We have not been disappointed ! To our surprised delight the staff whohad very little or no computer skills were positively challenged while becoming competent in using this system and those who were already computer literate took to it “like a duck to water”.
We are very fortunate to have an Information Support Officer who has superior computer skills and a small team of Clinical Nurses who are very motivated towards training our care staff to use the program efficiently. Over the last few years we have benefited from the continuous improvement as Leecareplus personnel regularly upgrade the system in response to changing aged care legislation (eg funding tool changes from RCS to ACFI), partnership with Medicare Australia & the users’ feedback.
The key points that make Leecareplus program stand out for us are –
Carolyn Kwok, Deputy CEO, RSL Lifecare NSW - July 2010
We have used leetotalcare since 2008. It has helped us achieve great outcomes for residents, fulfilling our mission to support the elderly of our country who fought to keep us safe - when they are at their most vulnerable. Staff embraced this new technology with open arms, and there is nothing hidden from us anymore. We have done away with duplication, we would never go back to using paper knowing what we now know. We no longer have the fear that something might be missing or that we can't find information when we need it most. And our ACFI's have increased! We are secure in what we claim, knowing beforehand exactly what all staff are saying about every topic of care! Leecare is fully integrated into our quality system, the alerts tell us everything we need to know and we have been able to tie our policies and procedures to our practice. What has occurred now is we have gone from a 'Why' to a 'Why Not' staff culture.
Susanne Macri AM, D. Hon (ACU), Consultant, Health and Aged Care 2009
Noosa Care Inc. QLD 2008
We’re now wireless in every Lodge. We thrive with leecareplus ®
RSL Care WA 2008
Utilising leecareplus ® we have more time for caring
Flora McDonald Lodge, SA 2008
Infection, incidents, wound rates, & weight loss have significantly decreased utilising leecareplus ®
Djerriwarrh Health Service Grant Lodge, Victoria 2008
Visiting doctors are happy to plug n’ play with leecareplus ®
Clanwilliam Aged Care, QLD 2008
Our Facility Managers are more organised using leecareplus ®
St Pauls Lutheran Hostel Hahndorf, South Australia 2008
Small facility but Big results using leecareplus ®
Wendy Jeskie, General Manager, Catholic Healthcare Limited 2007
St Vincent de Paul Society Aged and Special Care Services Ltd (now Catholic Healthcare Holdings) completed the initial roll out of leecareplus ® in 20 aged care services across NSW. [leecareplus ® is lee total care® (care & lifestyle) plus Kwiklook® (management & safety systems)]. We have seen the successful implementation of the system with 100% take up by users. Managers and staff agree that leecareplus ® is an excellent care planning tool and that it has provided a mechanism for both improving the quality of the care given and the ability to collect the information required for providing appropriate evidence for RCS claims. A positive side achievement has been the transformation of a paper based to an electronic environment. There are many systems ‘out there’ but this is the only one that, in my experience, satisfies the real requirements for staff to develop dynamic care plans along the well recognized path of the ‘Nursing Process’
Christine Unferdorben, Director of Nursing, Greenway Gardens 2007
As a DON, my favourite ‘parts’ of the program include :